Privacy Policy

At CallCenterEdge, accessible from https://callcenteredge.com/, safeguarding the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information collected and how we employ it.

If you have questions or need further clarification about our Privacy Policy, please don’t hesitate to reach out to us.

Scope of this Privacy Policy

This Privacy Policy pertains exclusively to our online activities and is applicable to visitors of our website concerning the data they share or we collect at CallCenterEdge. This policy does not extend to any information collected offline or through channels other than this website.

Consent

By using our website, you explicitly consent to our Privacy Policy and agree to abide by its terms.

Information Gathering

The personal information requested, along with the reasons for its collection, will be transparently communicated to you when you are asked to provide it.

If you reach out to us directly, we may obtain additional information such as your name, email address, phone number, the content of your message, and any attachments or additional details you choose to provide.

Upon registration for an Account, we may request your contact details, including name, company name, address, email address, and telephone number.

Utilization of Your Information

We employ the information we gather for various purposes, including:

Operating and maintaining our website.
Enhancing, personalizing, and expanding our website.
Analyzing your usage patterns on our website.
Developing new products, services, features, and functionalities.
Corresponding with you, either directly or through our partners, for customer service, updates related to the website, and marketing/promotional communications.
Sending you emails.
Detecting and preventing fraudulent activities.

Log Files

CallCenterEdge adheres to a standard procedure of utilizing log files. These files record visitor activity on websites, including internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), timestamps, referring/exit pages, and possibly the number of clicks. This information is not personally identifiable and is employed for analyzing trends, administering the site, tracking user movement on the website, and gathering demographic data.

Cookies and Web Beacons

Similar to most websites, CallCenterEdge employs “cookies” to store information, including visitor preferences and the pages visited. This data is used to optimize the user experience by customizing webpage content based on browser type and other information.

Google DoubleClick DART Cookie

Google, a third-party vendor on our site, uses DART cookies to serve ads to our site visitors based on their interactions with our website and other internet locations. However, visitors have the option to decline the use of DART cookies by visiting Google’s ad and content network Privacy Policy here.

Advertising Partners Privacy Policies

For details regarding the Privacy Policies of our advertising partners, please refer to the provided list on CallCenterEdge.

Third-party ad servers or networks use technologies like cookies, JavaScript, or Web Beacons to deliver advertisements and links directly to users’ browsers. They may automatically collect your IP address for campaign analysis and personalizing ad content on websites you visit. It’s important to note that CallCenterEdge has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies

CallCenterEdge’s Privacy Policy is not applicable to other advertisers or websites. Therefore, we encourage you to review the respective Privacy Policies of these third-party ad servers for comprehensive information, including their practices and instructions for opting out of certain options.

You can choose to disable cookies through your individual browser settings. For detailed instructions on managing cookies with specific web browsers, consult the respective browser’s website.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have specific rights, including:

The right to know the categories and specific pieces of personal data collected about them.
The right to request the deletion of personal data.
The right to opt out of the sale of personal data.

If you wish to exercise these rights, please contact us. We have one month to respond to your request.

GDPR Data Protection Rights

We want you to be aware of your data protection rights. Every user is entitled to:

The right to access their personal data.
The right to rectify any inaccurate or incomplete information.
The right to request the erasure of personal data under certain conditions.
The right to restrict processing under certain conditions.
The right to object to processing under certain conditions.
The right to data portability under certain conditions.

If you wish to exercise any of these rights, please contact us. We have one month to respond to your request.

Children’s Information

Another aspect of our commitment is ensuring children’s online safety. We encourage parents and guardians to supervise and guide their children’s online activities.

CallCenterEdge does not knowingly collect Personal Identifiable Information from children under 13 years of age. If you believe your child has provided such information on our website, please contact us immediately, and we will promptly remove it from our records.

Changes to This Privacy Policy

Our Privacy Policy may be updated periodically. We recommend reviewing this page regularly for any changes. We will notify you of modifications by posting the revised Privacy Policy on this page. These changes take effect immediately upon posting.

Our Privacy Policy was generated with the assistance of a Privacy Policy Generator.